Reviews

Exceptional

10 of 10 stars review on Hotels.com - 24 Dec 2025

Yes a very nice stay! Thank you

by Mary

The staff are friendly and professional

9 of 10 stars review on IHG.Merlin - 23 Dec 2025

The hotel is in a good location with ample parking spaces. The staff are friendly and professional. The executive room we booked is quite spacious with some complimentary drinks and snacks.

by Afolabi, Adedoyin

Excellent service!

10 of 10 stars review on IHG.Merlin - 21 Dec 2025

Excellent service! We got a warm welcome with an upgrade and felt well looked after throughout our stay. Would definitely come back when visiting Leicester again

Friendly, warm and efficient

9 of 10 stars review on IHG.Merlin - 17 Dec 2025

Friendly, warm and efficient welcome by David at reception. Breakfast.
We were welcomed by the friendly Matt.
The buffet was amazing, with a good selection of hot and cold dishes.

by Nyamakunda, Grace

Amazing receptionist

5 of 5 stars review on TripAdvisor.com - 16 Dec 2025

Great experience throughout, young girl on the reception was outstanding & extremely helpful. I will come again just because of her!

by Scott B

The friendly staff

10 of 10 stars review on IHG.Merlin - 16 Dec 2025

The friendly staff. The wam welcome we always receive how clean and bright everywhere is. We cant think of anything. Helen at breakfast . She is amazing

by Waters, Gwen

Best Christmas party for years!

5 of 5 stars review on TripAdvisor.com - 13 Dec 2025

Great evening! From start to finish,one of the best Christmas events I’ve been to. Well organised, great food and fantastic service. Well done all those involved! See you all next year

by Karen R, Leicester, United Kingdom

Best Holiday Inn, who cares for their visitors a

5 of 5 stars review on IHG - 03 Dec 2025
by Chanda, New Jersey, USA

Warm, friendly and welcoming

10 of 10 stars review on IHG.Merlin - 01 Dec 2025

First of all the receptionist on duty when I arrived and when I left was brilliant. Warm, friendly and welcoming. A real credit to your company. Second the hotel was really nice and clean and it was superbly located. Couldn’t have been better

by Dolan, Mike

The welcome was great.

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

The welcome was great. We got an upgrade and I was recognised as a Reward Club member. We enjoyed our stay. So next time we visit Leicester, we will definitely stay with you

by Ndumba, Chihinga