Reviews

Best Holiday Inn, who cares for their visitors a

5 of 5 stars review on IHG - 03 Dec 2025
by Chanda, New Jersey, USA

Best Holiday Inn, who cares for their visitors a

5 of 5 stars review on IHG - 03 Dec 2025

Highly recommend stay at this Holiday Inn in Leicester. The is the best ine where you are cared fot very well by management and staff. Also, this hotel places bottled water in their rooms, unlike other Holiday Inn where I stayed at in London.

by Chanda, New Jersey, USA

Warm, friendly and welcoming

10 of 10 stars review on IHG.Merlin - 01 Dec 2025

First of all the receptionist on duty when I arrived and when I left was brilliant. Warm, friendly and welcoming. A real credit to your company. Second the hotel was really nice and clean and it was superbly located. Couldn’t have been better

by Dolan, Mike

The welcome was great.

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

The welcome was great. We got an upgrade and I was recognised as a Reward Club member. We enjoyed our stay. So next time we visit Leicester, we will definitely stay with you

by Ndumba, Chihinga

Comfortable

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

Warm welcome on checking in with Basim went above and beyond to make our nights stay lovely. Room was big and bed comfortable. Breakfast value for money. Nothing everything was great

by Ndumba, Chihinga

Staff where helpfull

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

Staff where helpfull and hotel was clean and tidy

Very comfortable room

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

Very comfortable room, staff all very polite, friendly and helpful.

by Rowland Hill, John

Stage Kitchen, excellent service

5 of 5 stars review on TripAdvisor - 26 Oct 2025

I was surprised by the extensive menu, there’s definitely something for every taste. We were served by Helen and Kusum, who were excellent. A very enjoyable meal.

by Andrea G

Highly Recommended - The Stage Kitchen Restaurant

5 of 5 stars review on TripAdvisor - 25 Oct 2025

I recently visited Stage Kitchen, and I was really impressed! The service was spot on, with a huge menu choice that catered extremely well for dietary needs. I’d like to give a special mention to Kusum and Helen, who were both very friendly and knowledgeable about the menu. Their recommendations were great and made the experience even better. The portion sizes for both the starters and mains were very generous, and the presentation and quality of the dishes were excellent. The reception and lounge areas were modern, bright, and very welcoming — a lovely atmosphere overall. I would definitely return to this venue and highly recommend it to others!

by Caroline H

Great customer service

10 of 10 stars review on IHG.Merlin - 25 Oct 2025

We came to the bar for coffee, but there was no one there at the time, so we went to the reception to ask about it. The receptionist, Bassem, kindly made coffee for us himself using the Starbucks machine. We really appreciated his helpfulness and great customer service, an excellent example of true customer care!